Army Emergency Relief

Army Community Service
Fort Polk, Louisiana
337-531-1941/9426

In support of our Troops

Army Emergency Relief (AER)

Army Emergency Relief (AER) plays a unique and important role in helping the Army "Take Care Of Its Own". AER provides financial assistance to soldiers (active and retired) during periods of valid emergencies.
531-1957/1958

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Army Emergency Relief (AER)

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Survivor Outreach Services (SOS)

AER is a private non-profit organization whose sole mission is to collect and hold funds to relieve financial distress to soldiers and their family members. AER exists solely for the soldier and belongs to all Army people, active and retired, and to the spouses and orphans of deceased soldiers.

Approval of an AER loan is based on a need created by an emergency situation beyond the control of the soldier. AER assistance is provided after all other means of assistance (personal funds, Finance, ACS, helping agencies, etc.) have been explored without success.

Soldiers (both active duty and retired) can now authorize an AER loan repayment allotment by completing an electronic allotment authorization on the AER web site, www.aerhq.org* .

The primary areas of assistance at Fort Polk are:

Essential travel expenses when verified by an American Red Cross (ARC) message denoting serious illness/death of (Mother, Father, Sister or Brother) non-loco parentis (Grandparents, Aunt or Uncle).

Payment of rent to prevent eviction when substantiated by an eviction notice from landlord.

Assistance with utilities to prevent termination of services.

Assistance for the purchase of food.

Non-receipt of pay when substantiated by LES or Finance.

Loss of funds - after the unit, military or local police have been notified.

Examples of conditions unauthorized for AER assistance:

Article 15, court-martial, forfeitures

Bad checks, tickets, attorneys' fees, bonds, fines or any court related fees

Taxes of any kind

Ordinary leave or vacations.

Credit card bills, debt consolidation, telephone bills

Marriage, divorce or adoptions

Abortion

Other SITEs OF INTEREST:

DFAS - Money Matters*

Financial Aid*

Military Aid*

Louisiana Food Stamp Program*

LOCATION: Army Community Service Center, Building 920, 1591 Bell Richard Ave
TELEPHONE NUMBER: 337-531-1957/1958

After Duty Hours, Weekends and Holidays call American Red Cross at 337-531-1927 or toll free 1-877-272-7337

* The appearance of hyperlinks does not constitute endorsement by the Army or Fort Polk of this Web site or the information, products or services contained therein for other than authorized activities such as military exchanges and Morale, Welfare and Recreation sites. The Army and Fort Polk does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this DoD Web site.

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Last updated: 20-May-2013