JRTC & Fort Polk
OSJA, Claims Division
7090 Alabama Avenue, Building 1454
Fort Polk, Louisiana 71459
Mission: To provide Soldiers, Families, civilians, and attorneys fair, thorough, and timely service in the investigation, processing, and settlement of non-contractual claims in favor of and against the United States pursuant to Army Regulation 27-20 in the State of Louisiana.
Phone: 337-531-2636/1576/1197 Fax: 337-531-8909 or email.
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Personnel Claims Act (31 USC 3721), as implemented by AR 27-20, Ch. 11:
Soldiers and DA civilians may file a claim for losses "incident to militaryservice". This includes household goods shipment by the government, authorized POV shipment by the government, fire, flood, theft, vandalism, and unusual occurrence. Typically, the damage must occur on a military post, authorized duty station, or in theatre. All Armyclaims should be filed in PCLAIMS at http:// www.jagcnet4.army.mil/pclaims. For Household Good shipments, DD Form 1840/1840R (pink form) must be received by the Claims Office within 70 days of the date of delivery. Failure to submit within 75 days may result in non-payment. All Claims must be filed within 2 years of the date of incident.
Full Replacement Value (FRV) Claims:
Soldiers and DA civilians may file a claim directly with the Transportation Service Provider (TSP) for missing or damaged items in a household goods shipment by the government. Claimant must dispatch the DD Form 1840/1840R (Loss or Damage) to the TSP within 75 days. The Claims Office will dispatch this form upon request and provide TSP contact information. All Claims must be filed within 9 months of the delivery date for FRV. Claims filed after 9 months but within 2 years will only receive depreciated value. Contact our office to report all negative instances where the TSP is not performing in accordance with the terms of the rate solicitation, acting in bad faith, or otherwise performing in an unacceptable manner, such as being rude or discourteous.
Most Soldiers and DA civilians have this type of household good shipment by the government and must file online at http://www.move.mil. The form 1850/1851 DOD Notification of Loss or Damage must be dispatched (electronically, fax, or mail) to the TSP within 75 days of the delivery date. The Claims Office will dispatch these forms upon request. All Claims must be filed online within 9 months of the delivery date for FRV. Contact our office to report all negative instances where the TSP is not performing in accordance with the terms of the rate solicitation, acting in bad faith, or otherwise performing in an unacceptable manner, such as being rude or discourteous.
The Fort Polk Claims Office asserts a medical claim against the third party or insurance company for the cost of medical care provided by TRICARE for all Soldiers, Retirees, and their Dependants for incidents arising in the State of Louisiana with third party tort liability (i.e. motor vehicle accident, medical malpractice, slip and falls). Our office also recovers a Soldier’s lost wages and the cost of property damage or loss to government property from responsible third parties. If involved in such an accident, complete The Statement of Incident Questionnaire and contact our office for further information.
Federal Tort Claims Act:
Persons who suffered a loss or damage (property damage, personal injury, or wrongful death) by a government employee acting within the course and scope of their employment may file an administrative claim with the appropriate federal agency within 2 years of the date of incident. Claimants should complete a Standard Form 95. At minimum, the administrative claim must contain a proper signature and specified amount (sum certain). The Fort Polk Claims Office receives, investigates, and adjudicates all administrative claims filed under the FTCA involving the Department of the Army and National Guardsmen in federal status operating in the State of Louisiana. All JRTC and Fort Polk Military leaders must contact the Claims Office in the event one of your Soldiers operating a government vehicle is involved in a motor vehicle accident with a non-government vehicle and complete a Standard Form 91. Note: FTCA does not encompass claims that are cognizable under the Public Vessels Act, Suits in Admiralty Act, and Admiralty Extension Act.
Article 139, Uniform Code of Military Justice:
Victims may file an Article 139 claim against a Soldier for the wrongful taking or willful destruction of the victim’s property. Any individual (civilian or Soldier), business entity, state or local government, or charity may submit an Article 139 claim. The Fort Polk Claims Office will provide the victim with forms to file an Article 139 and provide legal instructions to the Soldier’s command to conduct the investigation. After the investigation, the commander may direct finance to pay the victim from the wrongdoer’s pay, if appropriate, under Article 139.
TDY Car Rental:
All Soldiers or DA civilians on TDY with an authorized rental vehicle, must pay the government rate for the rental vehicle. Pay for the rental car with a government credit card or book through DTS. If the rental vehicle is damaged (i.e. car accident, road debris, etc.), immediately contact local law enforcement and the rental company. Failure to follow above procedures could result in payment from the unit TDY Funds. Contact the Fort Polk Claims Office for further information.